phjill Privacy Policy

1. Introduction and Scope

This Privacy Policy ("Policy") describes how phjill ("phjill," "we," "us," or "our"), operator of the online gaming platform accessible at phjill.vip, collects, uses, stores, shares, and protects the personal data of individuals ("you," "your," or "Player") who access or use the phjill platform, including its website, mobile web interface, customer support channels, and any related services.

phjill is committed to protecting the privacy and personal data of all Filipino players and other users in full compliance with Republic Act No. 10173, known as the Data Privacy Act of 2012 ("DPA"), and its Implementing Rules and Regulations ("IRR"), as administered by the National Privacy Commission ("NPC") of the Republic of the Philippines.

By creating a phjill account or otherwise using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must discontinue use of the phjill platform.

2. Data Controller Information

The data controller responsible for your personal data in connection with the phjill platform is phjill (operating under phjill.vip). For privacy-related inquiries, requests, or concerns, please contact phjill's designated Data Privacy Officer:

• Email: [email protected]
• Subject Line: Data Privacy Request — [Your Registered Username]
• Response Time: phjill will acknowledge all data privacy requests within five (5) business days

3. Personal Data We Collect

phjill collects personal data from you in the following categories, depending on how you interact with the Platform:

phjill does not collect sensitive personal information as defined under the DPA (such as racial or ethnic origin, religious beliefs, health data, or political affiliations) except where required by law or explicitly provided by you in a responsible gaming context (e.g., self-exclusion requests citing health reasons).

4. How We Use Your Personal Data

phjill processes your personal data for the following purposes:

• Account Creation and Management: To register and maintain your phjill account, verify your identity, and provide you access to the Platform's features.
• Transaction Processing: To process deposits, withdrawals, and bonus credits via GCash, Maya, BPI, BDO, and other accepted payment methods in Philippine Pesos.
• Legal and Regulatory Compliance: To comply with PAGCOR licensing requirements, Anti-Money Laundering Act (AMLA) obligations, Know Your Customer (KYC) standards, and other applicable Philippine laws.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent transactions, account takeovers, and other prohibited activities on phjill.
• Responsible Gaming: To monitor gaming behavior, identify signs of problem gambling, and enforce deposit limits, self-exclusions, and cooling-off periods requested by players.
• Customer Support: To respond to your inquiries, resolve disputes, and provide assistance through phjill's 24/7 support channels.
• Platform Improvement: To analyze usage patterns, improve game recommendations, and enhance the overall phjill user experience for Filipino players.
• Marketing Communications: To send you promotional offers and bonus notifications, subject to your communication preferences. You may opt out of marketing communications at any time through your phjill account settings.

5. Legal Bases for Processing

Under the Data Privacy Act of 2012, phjill processes your personal data on the following legal bases:

• Consent: Where you have given phjill your explicit consent, such as for marketing communications or voluntary provision of sensitive information.
• Contractual Necessity: Where processing is necessary to perform the contract between you and phjill (i.e., operating your account and delivering gaming services).
• Legal Obligation: Where phjill is required to process your data to comply with Philippine law, including PAGCOR regulations and AMLA requirements.
• Legitimate Interests: Where processing is necessary for phjill's legitimate business interests, such as fraud prevention, platform security, and service improvement, provided that such interests are not overridden by your data protection rights.

6. Data Sharing and Disclosure

phjill does not sell your personal data. phjill may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data processing agreements:

• Payment Service Providers: GCash (G-Xchange, Inc.), Maya (Voyager Innovations), BPI, BDO, and other payment processors necessary to execute your transactions.
• KYC and Identity Verification Partners: Third-party identity verification services used to confirm your identity in compliance with PAGCOR and AMLA requirements.
• Game Content Providers: Licensed game providers (such as JILI, Pragmatic Play, PG Soft) receive anonymized session data necessary to deliver game content — they do not receive your identifiable personal data.
• Regulatory and Law Enforcement Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government authorities where disclosure is required by law or lawful order.
• Professional Advisors: Legal, accounting, and audit professionals engaged by phjill, subject to professional confidentiality obligations.

Any third party with whom phjill shares personal data is contractually required to protect such data in accordance with the Data Privacy Act and this Policy.

7. Cookies and Tracking Technologies

phjill uses the following types of cookies on phjill.vip:

• Strictly Necessary Cookies: Required for the Platform to function, including session management, login authentication, and security features. These cannot be disabled.
• Performance and Analytics Cookies: Used to understand how players navigate phjill, which games are most popular, and where technical issues occur. Analytics data is aggregated and does not identify individual players.
• Functionality Cookies: Store your platform preferences (such as language settings and game lobby filters) to personalize your phjill experience.

phjill does not use advertising cookies or third-party tracking pixels for retargeting purposes. You may manage cookie preferences through your browser settings, but disabling strictly necessary cookies may affect your ability to use phjill's core features.

8. Data Retention

phjill retains your personal data for as long as your account is active and for a minimum period of five (5) years following account closure, as required by PAGCOR licensing conditions and Philippine AML regulations. Financial transaction records are retained for the period mandated by the AMLA and its implementing rules.

Upon expiry of the applicable retention period, phjill will securely delete or anonymize your personal data in accordance with the DPA's requirements for data disposal.

9. Data Security

phjill implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• TLS 1.3 encryption for all data transmitted between your device and phjill's servers
• AES-256 encryption for sensitive data stored at rest
• Role-based access controls limiting internal access to personal data on a strict need-to-know basis
• Regular security audits and penetration testing of phjill's platform infrastructure
• Two-factor authentication options for player accounts
• Automated anomaly detection systems to identify suspicious account activity

In the event of a personal data breach that poses a risk to your rights and freedoms, phjill will notify the National Privacy Commission and affected players within the timeframes prescribed by the DPA and its IRR.

10. Your Rights Under Philippine Data Privacy Law

As a data subject under Republic Act No. 10173, you have the following rights in relation to your personal data held by phjill:

• Right to be Informed: The right to know what personal data phjill collects and how it is processed — as described in this Policy.
• Right of Access: The right to request a copy of the personal data phjill holds about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data in your phjill account.
• Right to Erasure or Blocking: The right to request deletion or blocking of your personal data in certain circumstances, subject to phjill's legal retention obligations.
• Right to Object: The right to object to the processing of your personal data, particularly for direct marketing purposes.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format where technically feasible.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (www.privacy.gov.ph) if you believe phjill has violated your data privacy rights.

To exercise any of the above rights, please submit a written request to [email protected] with the subject line "Data Privacy Request." phjill will respond within fifteen (15) business days of receipt.

11. Children's Privacy

phjill is strictly intended for individuals aged 21 years and above. phjill does not knowingly collect personal data from individuals under 21 years of age. If phjill becomes aware that personal data has been collected from a person under the age of 21, such data will be deleted and the associated account suspended immediately. If you believe that a minor has registered on phjill, please notify us at [email protected].

12. Cross-Border Data Transfers

Certain personal data may be processed or stored by phjill's service providers outside the Philippines (for example, cloud infrastructure providers). Where such transfers occur, phjill ensures that adequate safeguards are in place in accordance with the DPA's rules on cross-border data transfers, including contractual data processing agreements that impose equivalent data protection standards on the recipient.

13. Changes to This Privacy Policy

phjill reserves the right to update this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or our data processing practices. Material changes will be communicated to registered phjill players via email or in-platform notification at least seven (7) days prior to taking effect. The "Last Updated" date at the top of this Policy indicates when the most recent revision was made. Continued use of phjill following the effective date of a revised Policy constitutes your acceptance of the updated terms.

14. Contact and Data Privacy Officer

For all privacy-related inquiries, requests to exercise your data subject rights, or concerns about phjill's data practices, please contact phjill's Data Privacy Officer:

• Email: [email protected]
• Subject: Data Privacy Request — [Your Registered Username]
• Support Hours: 24/7, Philippine Standard Time (PST / UTC+8)

This Privacy Policy was last updated on 1 June 2026 and supersedes all prior versions.